| problem | reason | measure |
| My machine was delivered damaged | What was damaged | On the waybill specify necessarily what was exactly damaged |
| My machine was delivered faulty, but I have noticed the damage until later | What was exactly damaged | Urgently the deliverer (for example, forwarding) contact. The data can be found on the waybill. Subsequent complaints no longer recognize the insurance at most! |
| How long do I have warranty on my machine | From the day of delivery, the warranty is 1 year or warranty by law, currently are the 2 year olds. In tissue-rubbing the warranty period is 1 year. | |
| Extension cord 4 or 5 wire | Extension Cable extends with 4 wheels | 5 cores need not be as 400V coil and no 230V is used |



